Is your front desk team equipped with the newest customer service strategies? You're in luck. We offer the Kick-Ass Client Communications Workshop--a private event for hair salons. 

You will learn: 

• best practices for in-person, over-the-phone & digital communications
• how to convert callers into clients (there IS a strategy behind this, and anyone can do it)
• why your emotional intelligence is key to building long-lasting relationships with your clients
• how to have contentious conversations with clients & still win their hearts. 

To book your private workshop--email us! info@katiwhitledge.com